Frequently Asked Questions
Everything you
want to know.
Straight answers about pricing, timelines, contracts, ownership and support — no jargon, no fine print surprises.
Every engagement starts with a free consultation, after which we send an itemised quote — so you see exactly what each deliverable costs with no hidden fees. Smaller projects are fixed-price, while larger or evolving products can run on milestones or a monthly retainer. You approve the number before any work begins.
Landing pages and small sites usually ship in 1–3 weeks, while custom web or mobile apps typically run 6–16 weeks depending on scope. Enterprise platforms are scoped in phases. We commit to a realistic timeline in writing and track every milestone in your client portal so you always know where things stand.
Yes. We sign a mutual NDA before discussing anything sensitive, and we generate a detailed Software Requirements Specification (SRS) for you to review and approve before development starts. The SRS becomes the agreed scope, so both sides know exactly what is being built.
Most projects begin with a deposit (commonly 30–50%) to reserve the team and kick off work, with the balance billed against milestones or on completion. Monthly retainers and managed-IT packages are billed at the start of each cycle. We accept card, ACH/bank transfer, and invoice payments.
Absolutely. Every project includes a post-launch support window, and you can continue on a monthly maintenance plan for updates, monitoring, security patches and small enhancements. We are built for long-term partnerships, not one-and-done handoffs.
You do. On final payment, all source code, designs and IP transfer to you in full — there is no vendor lock-in and no licensing trap. We hand over the repositories, credentials and documentation so you are never dependent on us to keep running.
We use modern, production-grade stacks — .NET/C#, TypeScript, React, Next.js, Node.js, Python, Flutter and more — backed by PostgreSQL, SQL Server or MongoDB and deployed on AWS, Azure or Google Cloud. We pick the right tool for your goals rather than forcing one framework on every project.
Each design and build milestone includes review rounds where you give feedback and we refine until it matches the approved scope. Reasonable revisions within scope are included; brand-new features beyond the agreed SRS are quoted as a small change order so pricing stays transparent.
Start with a free AI-assisted brief or a quick consultation call. From there we send a proposal and quote you can e-sign, set up the NDA and SRS, take the deposit, and kick off — usually within a few days of your go-ahead. You can begin anytime from our Get Started page.
Where applicable, US state sales tax is added to your invoice based on your billing location and local rules — for many states, custom software development services are not taxable, but we apply tax where the law requires it. Any tax is always shown as a clear separate line item, never baked into the quote.
Yes — many clients keep us on a monthly retainer as their on-demand product and engineering team. You get a reserved block of hours, priority turnaround, and a partner who already knows your codebase, and you can scale the retainer up or down as your needs change.
That is exactly who our managed-IT packages are for. We can act as your entire technology department — strategy, build, security and support — and our AI brief plus SRS process turns even a rough idea into a clear, costed plan before anyone writes code.
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